Contact M-Tech Supply
PHONE: 480-726-2876
FAX: 480-726-2872

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Terms and Conditions

Payment:
We gladly accept Visa, MasterCard, American Express, Discover, Paypal, wire transfers, and checks. Credit cards purchases can be made directly off our site or you can call with payment over the phone at 480-726-2876. Contact us via phone or email if you wish to purchase by Paypal, wire transfer, or check. Note that purchase made by check with be delayed until the check clears the bank. Purchase orders are accepted from educational and government institutions.

Pricing:
All pricing is stated and payable in US Dollars. Prices listed do not include any applicable taxes or import fees, and unless states all prices are subject to shipping fees. M Tech Supply tries to keep our pricing and website as accurate as possible, however if for some reason any product or shipping pricing is incorrect or the product is no longer available, we reserve the right to cancel your order without incurring any liability. Any monies received will be refunded.

Order Cancellations:
Most standard orders that have not been shipped may be cancelled, however, if any costs have been incurred to prepare customers order, it may be passed along to the customer. Special order items may have additional costs incurred depending on where it is at in production. If your order has already been shipped we must treat the order as a standard return. See "Returns".

Returns:
As a general rule all sales are final. However exceptions may be made with prior approval. No returns after 14 days. Products must be in new, unused and in its original package and must be shipped prepaid. Actual shipping charges incurred will be deducted from any return. Any items shipped with discounted shipping will be subject to the actual shipping costs if returned. Absolutely no special order items will be returned. A restocking fee up of 15% or more may apply.

Shipping:
Most smaller shipments under 150 lbs are shipped UPS ground. Other carriers may be used call for details. Truck freight shipments are shipped prepay & add. Any shipping specials are priced for a commercial business address assuming a dock or forklift is available for unloading. Additional fees apply for a lift gate etc. or if destination had limited access, including residential addresses and some schools.

Force Majure:
Seller shall not be responsible for any delay in the delivery of, or failure to deliver, Goods due to causes beyond Seller's reasonable control including, without limitation, acts of God, acts of war or terrorism, enemy actions, hostilities, strikes, labor difficulties, embargoes, non-delivery or late delivery of materials, parts and equipment or transportation delays not caused by the fault of Seller, delays caused by civil authorities, governmental regulations or orders, fire, lightening, natural disasters or any other cause beyond Seller's reasonable control.

Disclaimer:
Seller is not responsible for time or material loss or damage resulting directly or indirectly from the use of merchandise. Seller is not responsible for any delays caused by manufacturing delays.

Shortages or Damage Claims:
Any shortages must be notified within 5 days of receipt. Any claims for damage or loss must be filed with the carrier or reported to M Tech Supply within 24 hours. All truck freight damage or loss must be marked on the Bill of Lading upon arrival. It is recommended that if the receiver even suspect damage, to seller recommends receiver to sign bill of lading "possible damage" to cover freight insurance in case of damage. Notation of damages is responsibility of purchaser and by signing for the goods without notation of damages the purchaser accepts the product as-is.

Warranties:
All product warranties are those set by the product manufacturer. All product we sell, carry a minimum of a one year limited warranty, manufactures warrants all good to be free of defects in material or workmanship for a period of twelve (12) months from the date of purchase. Some manufacturer carry longer warranties see product descriptions for details. The manufacturer's individual terms apply for all warranty claims. Please contact M Tech Supply first if you have a warranty claim and we will assist customers by supplying the correct procedure and information regarding product warranties, but M Tech Supply is not responsible for settling claims with the manufacturer.

Installation:
Installation and or setups is not included unless specified in the quote. Training may be available, contact our office for details, an additional fee may apply. Any setups or training will require the equipment to first be wired the customers qualified electrician.

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